URFloor Design Privacy Policy

Effective Date: May 26, 2026

At URFloor Design, accessible from urfloordesign.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by URFloor Design and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our service to you:

• Personal Data: While using our service (such as requesting a mobile showroom visit or consultation), we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:

  • First name and last name

  • Email address

  • Phone number

  • Address, State, Province, ZIP/Postal code (for mobile showroom routing and installation)

• Log Files: URFloor Design follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

2. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website

• Improve, personalize, and expand our website

• Understand and analyze how you use our website

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

• Schedule and execute mobile showroom visits and professional installations

• Send you emails or text updates regarding your appointments

3. Sharing and Selling Your Information

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We do not sell, rent, trade, or otherwise share any of your personal information with third parties for their marketing or commercial purposes. Your information is strictly used to fulfill your requests (such as scheduling your mobile showroom visit or completing your floor installation) and to provide you with the best possible service.

4. Cookies and Web Beacons

Like any other website, URFloor Design uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

5. Third-Party Privacy Policies

URFloor Design's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

6. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

• Request that a business delete any personal data about the consumer that a business has collected.

• Confirm that a business does not sell the consumer's personal data. (As stated above, URFloor Design does not sell any personal information).

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data.

• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.

• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.

8. Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

URFloor Design does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

9. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

 

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